Hotel with free valet parking, near Lotte Department Store Busan Main Branch Along with spa services, this smoke-free hotel has concierge services and dry cleaning. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour front desk, express check-out, and tour/ticket assistance. Change of towels is available on request. 2 Heaven Hotel offers 53 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with premium cable channels.
Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and hair dryers. This Busan hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.
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Amenities
Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Guest Services
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 7:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 1:00 pm contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
Dustin
Jan 27, 2025 02:57:21 PM
Review Score:
4
Summary: I saw this place had a 5-star rating on Expedia. It was more expensive than the other budget hotels, but I paid the extra money hoping for a nice stay. Bad choice.
They don’t clean your room, and they provide tiny hand towels as bath towels (I’m not exaggerating—they’re literally hand towels). After staying for four days, I asked for another towel, but the desk attendant rudely refused. The bidet in the bathroom had a wiring issue and would shock me whenever I sat on it. When I reported it to the desk attendant, he laughed and told me to just unplug it.
The bed feels like sleeping on a wooden plank (also not exaggerating—it’s like sleeping on the floor). On top of that, the pipe running from the bathroom sink to the drain fell off, causing water to leak all over the floor. There’s no heat despite the temperature being 30°F outside, and the hallways and lobby are littered with garbage.
I will say that the room was clean and large.
The area around the hotel is barren, with absolutely nothing nearby except for a couple of convenience stores within a 15-minute walk. I would highly recommend staying near Beomil or Seomyeon Station instead—they have plenty of markets, restaurants, and bars.
See All Reviews
Reviews
Dustin
Jan 27, 2025 02:57:21 PM
Review Score:
4
Summary: I saw this place had a 5-star rating on Expedia. It was more expensive than the other budget hotels, but I paid the extra money hoping for a nice stay. Bad choice.
They don’t clean your room, and they provide tiny hand towels as bath towels (I’m not exaggerating—they’re literally hand towels). After staying for four days, I asked for another towel, but the desk attendant rudely refused. The bidet in the bathroom had a wiring issue and would shock me whenever I sat on it. When I reported it to the desk attendant, he laughed and told me to just unplug it.
The bed feels like sleeping on a wooden plank (also not exaggerating—it’s like sleeping on the floor). On top of that, the pipe running from the bathroom sink to the drain fell off, causing water to leak all over the floor. There’s no heat despite the temperature being 30°F outside, and the hallways and lobby are littered with garbage.
I will say that the room was clean and large.
The area around the hotel is barren, with absolutely nothing nearby except for a couple of convenience stores within a 15-minute walk. I would highly recommend staying near Beomil or Seomyeon Station instead—they have plenty of markets, restaurants, and bars.
Courtney
Feb 25, 2020 08:13:48 AM
Review Score:
5
Summary: This room was absolutely lovely. The bathroom is wonderful but the bathtub is huge! I was shocked at the size. A very new and modern looking hotel. Loved my stay here. The hotel is very clean, the cleaners do an amazing job every day. The check in staff were welcoming. It was a great price for what you get and I'd definitely stay here again. It is very close to convenience stores and the subway/bus stops are around the corner. A 10 minute walk to the nearest large supermarket.
Kunkerati
Feb 1, 2020 05:15:47 PM
Review Score:
4
Summary: Close to subway
MuhammadKhairul
Nov 28, 2019 11:39:10 PM
Review Score:
4
Summary: Near to airport and shopping mall. Only 20 minutes took to airport. 15 minutes to walk from shopping mall. Easy to find foods around there.
Nov 21, 2019 07:42:21 PM
Review Score:
4
Summary: Convenient places to stay. Just few minutes walk to seomyeon shopping centre and mrt.
Fabiola
Oct 22, 2019 07:53:25 PM
Review Score:
4
Summary: The staff working at there was super nice and the place is really nice! But I have to say that the Delux room is not the one in the picture, I got a smaller room. And the most important: THIS IS A MOTEL, not a hotel!
Erwin
Oct 15, 2019 01:18:33 PM
Review Score:
4
Summary: Great room. I had a great price for 4 nights, but after change to one night that went up a lot. At discount rates it would be great value. Check in only 5pm, which is a bummer, although they have good organised luggage storage. 2 minutes walk from subway.
Wynette
Aug 13, 2019 08:37:29 PM
Review Score:
4
Summary: Location was really convenient, near the metro. Room was big and spacious. Big bathroom, with a big jacuzzi tub and rain shower. Though it was slightly uncomfortable with one of the toilet walls transparent. Amenities were adequate. The bigger issue we had with the room was the cleanliness. There was loose strands of hair in the bathtub and sink when we first checked in, also the towels provided was stained (looks like coffee or what not). Overall, still a comfortable stay.
Aug 12, 2019 06:50:36 AM
Review Score:
4
Summary: We stayed in the penthouse suite for a few nights while we were in Busan. Overall, we had a good stay. The suite is gigantic, with a living room, kitchen, office/karaoke room, and two bathrooms (one is en suite; the other is a hall bathroom). There is also a large deck with a jacuzzi tub. Our family of four had plenty of room to spread out.
Some quirks I want to mention in case you are interested in the penthouse: The penthouse is on the 11th floor but you have to walk up from the 10th floor because the elevator does not go to the 11th floor. The beds are kind of hard, as some reviewers have noted. The pillows are also on the firm side. The AC power is on the remote control, so you can't turn it on from the panel in the living room. The shower/bath in the en suite bathroom is separated by a glass door from the bedroom, so there is no privacy. A lot of the windows are covered by mirrors that can slide open, so it is a bit dark inside.
The first night we stayed, there was a terrible sewer-type smell that came from the en suite toilet area. We notified the front desk and the smell mostly went away after that. Breakfast is not included--it is an extra 3000 won per person.
One thing that was unclear when I booked this property was whether there was any laundry facility on premise. The answer is unfortunately no, but there is a laundromat very nearby which costs 4000 won for a wash (detergent included) and 4000 won for a dry. Each takes about 45 minutes.
Aug 11, 2019 08:31:48 AM
Review Score:
4
Summary: The bathroom floor is dirty and there was a thick layer of dust on the bathroom curtain. The bathroom door is see through so if someone is using the toilet you’ll be able to see him/her. Also the shower head holder is broken in our room.
